Welcome to our website. By accessing, browsing, or using this website and purchasing any products from us, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these Terms and Conditions, you should discontinue use of this website.
General Use
This website is operated for the purpose of offering handcrafted cosmetic products, fragrances, and clothing for women and men. By using this website, you confirm that you are legally capable of entering into binding agreements and that all information provided by you is accurate and complete.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe there has been a violation of these Terms and Conditions or misuse of our website.
Products and Descriptions
All products displayed on this website, including cosmetics, skincare items, perfume oils, attars, fragrances, and clothing, are presented as accurately as possible. However, slight variations in color, texture, fragrance strength, packaging, or appearance may occur due to handcrafted processes, natural ingredients, photography, lighting, or screen settings. Such variations do not constitute a defect.
Product availability is subject to change without notice. We reserve the right to discontinue or modify any product at any time.
Orders and Payments
By placing an order on this website, you agree that all information provided for the order, including billing and shipping details, is accurate and complete. Prices listed on the website are subject to change without prior notice.
Payments must be made through the approved payment methods available on the website. We are not responsible for issues arising from third-party payment gateways or financial institutions.
We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, suspected fraud, or violation of these Terms and Conditions.
Shipping and Delivery
Delivery timelines provided on the website are estimated and may vary due to location, courier services, or unforeseen circumstances. We are not responsible for delays caused by shipping partners, customs, weather conditions, or incorrect address details provided by the customer.
Once an order has been shipped, responsibility transfers to the courier service. Any delivery-related issues should be reported promptly so we may assist where possible.
Returns and Refunds
Due to the nature of cosmetic, skincare, fragrance, and personal-use products, returns or refunds may be limited or not accepted once products are opened or used. Clothing items may be subject to specific return conditions. Any applicable return or refund policies will be clearly stated on the website and must be followed strictly.
Refunds, if approved, will be processed using the original payment method and may take time depending on the payment provider.
Use of Products
All products sold on this website are intended for personal use only. Customers are responsible for using products as directed. Patch testing is recommended for skincare and cosmetic products. We are not liable for adverse reactions, misuse, overuse, or improper application of any product.
Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Intellectual Property
All content on this website, including text, images, product descriptions, logos, designs, and branding, is the intellectual property of this website and may not be copied, reproduced, modified, distributed, or used without prior written permission.
Unauthorized use of our intellectual property may result in legal action.
Third-Party Services
This website may use or link to third-party services such as payment processors, delivery companies, or analytics tools. We do not control and are not responsible for the terms, policies, performance, or actions of any third-party services.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website, the purchase or use of our products, delays, interruptions, errors, or reliance on any information provided on this website.
Use of this website and its products is at your own risk.
User Conduct
You agree not to use this website for any unlawful purpose, to violate any applicable laws, to submit false information, or to interfere with the security or operation of the website. Any such activity may result in immediate termination of access.
Modifications to Terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Changes will become effective immediately upon being posted on this page. Continued use of the website constitutes acceptance of the updated Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws. Any disputes arising from the use of this website shall be subject to the relevant legal jurisdiction.
Contact
For any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us through the information provided on our website.